How and why? Technically, it is easier to execute call recording in IP. Packets are easily reproduced and destination addresses…
Read MoreHow and why? Technically, it is easier to execute call recording in IP. Packets are easily reproduced and destination addresses…
Read MoreWall Street Journal makes a big deal about call recording, call centers and outsourcing. Today, the WSJ published an article…
Read MoreWhat about work-at-homers? Should they be able to use their company IP phones to dial E911? Part 4 of 4.…
Read MoreWill somebody actually email 911? Part 3 of 4. For the longest time, the standard joke offered by PBX vendors…
Read MoreThoughts on enterprise IP telephony deployments and E911 service. Part 2 of 4. E911 mechanisms are based on the geographical…
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