187 mobile professionals provided insights about their mobile phone usage over the summer 2006. The product, service and production professionals…
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Comparing Softphones to IP phones
At VoiceCon, Microsoft made much noise about how the softphone delivered better audio quality than a leading IP phone. (see…
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Business Mobile – 7 – Management
In a study of 187 mobile professionals, those identifying themselves as management, administrative or IT functions were asked to estimate…
Read MoreMicrosoft – where do you get this stuff?
Just by lustening to Jeff Raikes, you'd think that Microsoft invented the software-based enterprise telephony system (we used to call…
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Business on Mobile – 6 – Customer-facing
This is from a study of 187 mobile professionals that I conducted in summer of 2006. Customer-facing professionals estimate the…
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