Here’s the panel topic – THE NEW AGE OF SOFTPHONES:
Softphones are experiencing a rebirth, both in PC environments and especially for PDAs in WiFi environments. This panel explores the advantages and issues associated with softphones.

• Is mobility with a softphone harder to handle with other devices?
• What issues about voice quality are there for PDAs?
• Which sorts of VoIP mobility applications are soft clients best suited for?

Here are my PowerPoint charts on the New Age of Softphones: Clients Matter.

The tack I took on the effort was to focus on the fundamental issues. Convergence is the driver: convergence of networks, applications and domains. But to be useful, the user must be the focal point of the industry. Here, I went out of my way to identify the competencies required to deliver mobility clients that are capable of the applications enterprises need.

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