187 mobile professionals gave their views on how they use mobile devices, applications and services. As well, I asked questions about the scope of potential new applications of interest to them. Here's what one segment, the product, production and service professionals, said about directory search service.

How useful is mobile directory search to you?

Directory search. Imagine a service where any employee can be reached using a search window on your cell phone. You enter their name and the server searches for their name. Presence status such as ‘on-the-phone’ or ‘in a meeting’ are presented to you. Once the result is returned you can click on them to instant message or call them.

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