Did you know there's a problem with email?
It's a dirty little secret of the software industry. The email application is very important to four out of five businesses, yet the users' experience is not very satisfying. When we asked 475 business users how to improve the email experience, mobility and better anti-spam technologies were the two most frequently cited requests. However, only better anti-spam technology makes positive impacts on both the desktop and mobile user.
This report, The Problem With Email, presents our findings and analysis. Learn more about the Spam Index in this report too. Here's the abstract. You will need to register to download the report, but you can download any of our research reports this way too.