Remote agents were never so possible than they are with IP. Computer-telephony integration (CTI) applications form the basis for today’s…
Read MoreRemote agents were never so possible than they are with IP. Computer-telephony integration (CTI) applications form the basis for today’s…
Read MoreAre there issues in managing video streams across an enterprise wide area network? Yes there are issues in managing video,…
Read MoreI'm here at the Biltmore Millennium Hotel in downtown Los Angeles, CA to participate in the Internet Telephony conference and…
Read MoreThis application increases the probability of a call completion, since the caller knows the status of the other party, and…
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