One of my first and probably most memorable encounters with customer satisfaction surveys, methodologies and the like was in 1995.…
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Tips on Using Twitter for Business
I have written about how various folks are attempting to use Twitter for business in our January 2009 report, Twitter…
Read MoreB-schools Use Video in lieu of OnCampus Recruiting
This morning’s edition of the Wall Street Journal (subscription required) published the story, Non-Campus Recruiting, by Diana Middleton which discussed…
Read MoreHow Do You Measure Customer Satisfaction?
We’ve all gotten the restaurant receipts – we want your feedback – visit this URL, tell us about your experience…
Read MoreSite Reorganized
We’ve improved Brockmann.com’s content organization today: The Abstracts content is now labelled as Reports, which is what they are. The…
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