Wall Street Journal makes a big deal about call recording, call centers and outsourcing. Today, the WSJ published an article…
Read MoreWall Street Journal makes a big deal about call recording, call centers and outsourcing. Today, the WSJ published an article…
Read MoreWhat about work-at-homers? Should they be able to use their company IP phones to dial E911? Part 4 of 4.…
Read MoreWill somebody actually email 911? Part 3 of 4. For the longest time, the standard joke offered by PBX vendors…
Read MoreThoughts on enterprise IP telephony deployments and E911 service. Part 2 of 4. E911 mechanisms are based on the geographical…
Read MoreIP Telephony needs some serious thought here. Part 1 of 4. Today's E911 system is based on a fundamental flaw…
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